Refund policy

We take great pride in creating high-quality, handcrafted products and carefully inspect each item before it ships. Because every piece is handmade and custom-made to order, slight variations in color, texture, size, or other details may occur. These variations are a natural part of the handmade process and make each item unique.

If your order arrives damaged, please contact us within 3 business days of delivery and include clear photos of the damaged item and packaging. Once reviewed, we will gladly replace the damaged item at no additional cost.

Due to the custom and personalized nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

If you have any questions about your order, please reach out. We are committed to providing excellent customer service and ensuring you receive a product you love.